Whatever your feelings are towards Amazon, there is no denying that they have revolutionised ecommer
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Consumer attention is shifting. Brick-and-mortar stores must now compete with e-retailers as custome
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“Every consumer wants a different experience when shopping, and this ‘experience‘ has become the dif
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As we come off another holiday season, it's worth taking a look at how the customer journey has chan
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The start of a new year is the perfect time to reflect on the past and prepare for the future. While
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One of the most transformative customer experiences is happening at the point of sale — retail consu
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If you’re a Xero subscriber using Square, you know how great these two solutions are. We’ve listened
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