• By Piers Fawkes
• 04 Apr, 2020

Attendees and speakers of PSFK's World Retail Innovation Week expect a “great reset” in attitudes, morals and behavior, both on a personal and corporate level. Last week, we ran an e-festival with over 100 talks across different topics related to innovation in retail, along the customer experience journey and beyond. For many attendees—and the speakers themselves—the talks provided moments where they could both focus on the future and deal with today.
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