• By Cybera
• 05 Dec, 2019

Retailers want to use technology to move forward, but they are often held back by previous investments: the average merchant spends 58% of their IT budget to maintain legacy systems, even as they work to compete with e-Commerce giants, improve their omnichannel capabilities and increase personalization. Security concerns also play a big role: 69% of companies are reluctant to innovate if they can't overcome cybersecurity issues.
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