• By Jeff Smith
• 03 Jan, 2020

When it comes to vendor hype in retail, perhaps no other term is being tossed around as casually and frequently as “artificial intelligence.” A cursory look at technology vendor claims would have the retailer believe that AI is successfully deployed in every corner of the business, working flawlessly and delivering profoundly transformative results.But anyone in the retail world knows that's not the case.
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