Deloitte: Six steps to ensure retail success in 2020

Deloitte advises retailers to stress factors including convenience and digital enablement in the coming year. In its new 2020 retail industry outlook, Deloitte outlines a number of key trends retailers can expect over the next 12 months, with calls to action to best respond to them. Following is a brief review of six critical steps Deloitte recommends retailers should follow in 2020.
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