• By Jay Rampuria
• 27 Jan, 2020

Over the past decade, retail has undergone a number of shifts that have redefined how consumers find and purchase products. An analyst looking ahead from 2010 would have struggled to predict many of the changes we've seen, especially the ways in which the rise of smart devices have disrupted the retail experience. As we head into 2020, it's equally difficult to predict the scale of the changes to come. From same-day shipping to social commerce, here are four predictions that will shape retail ma
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