• Integrated Solutions For Retailers
• 11 Feb, 2019

Judging by the trade press, retail mobile mania is in full swing, and it’s imperative to maintaining the relevance of the brick-and-mortar store. New research from CFI Group1, however, indicates that just 27% of consumers have been on the receiving end of assistance from mobile technology-wielding retail associates. In some segments, like grocery stores, the figure is far lower, with just 13% of consumers having been assisted by mobile device-enabled associates.
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