FedEx Responds to E-commerce Growth with 2,000th Retail Store
According to Metapack Consumer Research, 70 percent of consumers purchase from an e-tailer because they offer more delivery options, and 75 percent are concerned about porch piracy. Online shoppers want control over where and when they receive packages—and how they return them. In fact, 92 percent of customers will purchase again if a returns process is easy. These demands and others are prompting a rise in brick-and-mortar access for e-retailers and the channels that support them...
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