J.C. Penney hires new chief digital officer

J.C. Penney brought in a new dedicated chief digital officer Monday to, in the company's words, "lead strategic advancements of the Company's digital platforms and bring the customer experience to life." Joining the company in the role is Karl Walsh, who previously served as chief digital officer for Pandora Jewelry. He has also served with consultancies Boston Consulting Group and McKinsey & Company. At Penney, Walsh reports to Chief Customer Officer Shawn Gensch.
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