Humans to be working alongside robots in retail within 5 years - Gartner
Gartner predicts at least two of the top 10 global retailers will establish robot resource organisations to manage non-human workers by 2025.
Gartner research shows 77% of retailers plan to deploy artificial intelligence (AI) by 2021, with the deployment of robotics for warehouse picking as the number one use case. Warehouse picking involves smart robots working independently or alongside humans.
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