• By : Kapil Kohli
• 18 Feb, 2020

The past decade has seen important changes in the retail industry and it continues to evolve quickly. The market dynamics are changing faster than ever and retailers need to adapt to new shifts in demographics, attitudes and consumer preferences. In this context of seismic change, successful retailers will be able to improve operational performance and boost sales by a customer centric approach, focusing on technology & innovation and leveraging insights for new product development.
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